Our technical support team are available from 9:00AM to 5:00PM weekdays.
Email is the most efficient method of communication when dealing with our support team. All emails are achived and our system references them when the same question is asked by another customer. You should only phone us if you have an urgent support issue, if your broadband connection is not working, or you have been unable to get a satisfactory answer via email.
Phone: 1300 855 554 option 1 (International callers: +61 2 6163 9353)
Email: support@jumba.com.au
Fax: 1300 889 462 (International callers: +61 2 6176 2000)
Forums: http://forums.jumba.com.au (A Jumba staff member is almost always available on the forums)
Wiki: http://wiki.jumba.com.au (For answers to the most commonly asked questions)
Our sales team are available from 9:00AM to 5:00PM weekdays.
Staff available to answer your call, email or live chat for any sales questions you may have. Please note that we cannot process orders for new services over the phone, email or live chat, you must place your order online using the forms provided. Let us know if you're having difficulty completing the forms and we will be happy to assist.
Phone: 1300 855 554 option 2 (International callers: +61 2 6163 9353)
Email: sales@jumba.com.au
Fax: 1300 889 462 (International callers: +61 2 6176 2000)
Our billing team are available from 9:00AM to 5:00PM weekdays.
To make any changes to your account you must email us. This ensures we have evidence of the change being requested in the event of a dispute.
Phone: 1300 855 554 option 3 (International callers: +61 2 6163 9353)
Email: accounts@jumba.com.au
Fax: 1300 889 462 (International callers: +61 2 6176 2000)
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